Returns & Exchanges

At Blur India, we want you to love your glow; however, due to the personal nature of beauty products, we only accept returns for items that arrive damaged or incorrect. Please ensure all return requests are initiated within 48 hours of delivery to qualify for a replacement or refund.

1

Document the Issue

Take clear photos or a short video of the damaged product or incorrect item along with the original shipping label and packaging.

2

Contact Support

Email our customer care team at [email protected] with your order number and the attached visual proof within 48 hours.

3

Quality Inspection

Our team will review your claim within 2-3 business days to verify the defect and approve the return or exchange request.

4

Resolution Delivery

Once approved, we will ship a fresh replacement at no extra cost or initiate a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing